Frequently Asked Questions
  1. What are the requirements and procedures when applying for an Import license?

    Ans. These requirements vary dependent on the item, the requirement and procedures table which is found in the Import License section of the Main menu will assist you.


  2. Can I apply for my import license online?

    Ans. Yes you can apply for your import license(s) online using the Trade Board Information System (TBIS)


  3. Can I pay Online?

    Ans. Yes you may pay for your online applications through TBIS e-payment facility

  4. Where can I call if i have questions if I am having a problem navigating through the TBIS application system?

    Ans. Call the Trade Board Customer Service Representative at 1-888-367-8247 or email us at info@tradeboard.gov.jm. To help us resolve your inquiry as quickly as possible, please include the following information:

    1. the operation that was performed in TBIS when the problem occurred
    2. the time the problem occurred
    3. the error message received(if any)